Return & Refund Policy
At Vintage Apexs, we want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help.
🔄 Returns
You may request a return within 7 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition
- The item must be in its original packaging
- Proof of purchase is required
❌ Non-Returnable Items
Certain items are not eligible for return, including:
- Used or damaged items (not due to our fault)
- Clearance or sale items (if applicable)
💰 Refunds
Once we receive and inspect your returned item:
- We will notify you of the approval or rejection of your refund
- If approved, your refund will be processed within 5–7 business days
🔁 Exchange Policy
We only replace items if they are defective or damaged. If you need an exchange, please contact us.
🚚 Return Shipping
- Customers are responsible for return shipping costs (unless the item is defective or incorrect)
- Shipping charges are non-refundable
⚠️ Damaged or Incorrect Items
If you receive a damaged or wrong item:
- Contact us within 48 hours of delivery
- Provide clear photos for verification
📩 Contact Us
For returns or refunds, contact us at:
info@vintageapexs.com
Your satisfaction is our priority at Vintage Apexs.